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Personal Health and Safety

Accidents & Emergencies

Useful numbers – the equivalent of 911 in the US and 999 in the UK:

  • 17 Police
  • 15 Ambulance (SAMU)
  • 18 Fire (Sapeurs-Pompiers)
  • 112 Emergency (from a mobile phone)

Lost Credit Cards

  • 24 hours services that have English speaking staff
  • American Express
  • MasterCard/Visa


It is always best to make sure you have enough of what you normally take before leaving your home country because the drugs and prescription medicine available in France will not be the same. In case of emergencies, a visit to a pharmacist can assist you but the recommended medicine will be generic at best.


Smoking has been banned in most public places and restaurants normally will provide an espace fumerus or smoking area (in most brasseries & bars it will be outside).